Refund Policy

Our Promise

We believe great clothing should stand the test of time.
Every VANSTREETS piece is made from 100% cotton and finished with a washed vintage process to create a naturally worn-in look and feel.

If your purchase doesn’t meet your expectations, we’re here to make it right.


30-Day Returns

You may request a return or exchange within 30 days of delivery.
Whether it’s a sizing issue or simply not your style, your peace of mind matters to us.


Eligible Items

The following items are eligible for return or exchange:


Return Conditions

To be eligible for a return or exchange, items must:

⚠️ Please note:
Natural fading, color variation, distressing, and texture differences are intentional results of our washed vintage process. These characteristics are part of the design and are not considered defects.


Defective or Incorrect Items

If your item arrives with a defect or error, including:

We will offer:

Please contact us with clear photos of the issue for verification.


Non-Defective Returns

For returns due to personal reasons (such as sizing or preference):


Refunds


Exchanges


Non-Returnable Situations

We cannot accept returns or refunds if:


Contact Us

For returns, exchanges, or any after-sales questions, please contact our customer support team:

📧 customer@vanstreets.com

 

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